Ticket & Show Policies

Purchases & Reservations:

Ticket and subscription purchases can be made by telephone, on-line, or in person at the Bauer Theatre Box Office. Seat reservations cannot be held without payment. Seat reservations made on a subscription must be phoned in to the box office at least 48 hours prior to the show time.

Refunds:

All purchases are non-refundable. Please check the time and date on your tickets carefully upon purchase.

Ticket Exchanges:

We will gladly exchange tickets up to 48 hours prior to your scheduled performance for another date of the same. A $3 exchange fee per ticket will apply. Exchanges will not be made on or after the day of the performance.

Fees:

A $2 service charge is included per ticket will apply to all orders in person, by phone and on-line. This fee is included in the ticket price.

Discounts:

Discounts and coupon codes apply only to Regular seating.

Main Stage Show Policies

Children attending Main Stage performances require their own seat. Children under 5 are not permitted at Main Stage performances, except at a Relaxed Performance. Our Family Stage however, is open to all ages. We ask parents to use their judgment or consult with our staff if unsure about the age-appropriateness of each show. Latecomers will be permitted to enter the theatre balcony at a suitable break in the performance. Photography and video are strictly prohibited. Use of electronic devices is not permitted in the theatre.

Family Stage Show Policies:

All family shows are general seating. Infants 12 months and under are free! Children 1 year and over require their own ticket. Latecomers will be permitted to enter the auditorium at a suitable break in the performance. Use of electronic devices is not permitted in the auditorium. Photography and video are strictly prohibited.

Program:

All programs are subject to change.